You can change the time increments shown in your Outlook calendar to allow for smaller more detailed calendar entries. This will work in Outlook 2003, Outlook 2007, and Outlook 2010.
If you have an e-mail from an individual who is not in your Outlook address book, you can drag the e-mail to create a new contact. After dragging the e-mail into contacts it is easy to copy the information into the desired fields for the new contact. This will work in Outlook 2003, Outlook 2007, and Outlook 2010. This process alwo works in Outlook 2013. The Contact Icon has been changed to a People Icon in Outlook 2013.